On Friday I was feeling very unwell and was unsure as to what was going on. My wife contacted the cancer support line who advised us to contact both primary and secondary care where my notes would be held.
She managed to get through to the Cancer Assessment Unit (CAU) at the Western General in Edinburgh where the nurse asked if we could come in immediately. I was provided with a full range of tests on a Friday evening and although a bed had been found for me if required, was able to go home that evening, knowing that it was not a lot of things.
That is my personal story. We would like to thank the team, especially in the CAU but also X-Ray, portering, labs etc, for all their professional care and also their patient-centred kindness on a Friday evening.
Not that anyone complained, but it was evident that staff resources were extremely stretched - the quality of care was not compromised in any way.
"Professional and person-centred care"
About: Western General Hospital / Oncology Western General Hospital Oncology EH4 2XU
Posted by East Lothian Patient (as ),
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