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Care Opinion

Mammogram

Posted By Jane59

"Mammogram"

About: Northwick Park Hospital / Breast surgery

(as a service user),

I was quite nervous about having my mammogram as, since having surgery in 2021 and 2013, both breasts are quite painful. I explained this to the lady when I went in and she said she would take care to be gentle. Oh my goodness she was fantastic. I genuinely didn’t feel the pain I was anticipating. So thank you so much!

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Responses

Response from London North West University Healthcare NHS Trust 2 years ago
London North West University Healthcare NHS Trust

Submitted on 12/01/2022 at 12:28
Published on Care Opinion at 12:28

Dear Jane59,

Thank you for your feedback left in regards to your mammography visit at Northwick Park Hospital.

I was really pleased to read that your concerns were listened to by our staff member and overall that you had a pain free experience.

Your feedback has now been passed onto the radiology and mammogram departments and I am sure they will really appreciate that their care has been noted.

If you would like to contact our Patient Experience Team with more details on this, you can call us on 020 8869 3638 or email us on LNWH-tr.PATIENTEXPERIENCE@nhs.net.

I wish you all the best,

Leanne Fernandes - Patient Experience and Engagement Lead

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