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"Dermatology team at the Royal Cornwall Hospital"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I visited the Derma Team at the Royal Cornwall Hospital in December with 2 suspected fast growing SCC, the Consultant Dr Hadden recommended removal within a month especially as I'd had 2 BCC removed in 2019.

As the surgeon's, Mr Armstrong, list was short for the day these were removed at 1130 on the same day. The skin lesions were removed quickly, painlessly and healed very quickly with minimal scarring requiring no further follow up treatment. 

The team Dr Hadden, Mr Armstrong and Nurses Bonnie and Karen provided a super efficient and caring service for which I'm very grateful.

It was apparent that all the Derma team were clearly working within a highly supportive and caring culture not only with patients but as importantly with each other. The Department seemed efficient and a really great place to work which was evident on the faces of all those who work there.

Given the pressures within the NHS and my experience of similar procedures in the private sector I can state that the differentiation by specialities provided a more efficient and effective treatment and service.

I know this service standard in terms of timing was very fortunate for me personally and not everyone will be treated so quickly but for me this was an amazing experience for which I'm very grateful.

Many thanks to all at the Derma Team at the Royal Cornwall Hospital, you absolutely made my Christmas.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust
Submitted on 11/01/2022 at 14:51
Published on Care Opinion at 14:51


Hello JacksterV

Thank you for taking the time to post the feedback from your recent visit to Dermatology unit. I am glad that you had a positive experience and were able to get your treatment quickly and efficiently. We do aim to provide the best, safe and efficient care possible but as you said it is not always possible to treat on the same day but we will always work as a team to provide care for our patients.

I will ensure that the team see your thanks and feedback we do like to know that our care is appreciated. I wish you all the best for the new year.

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