"Above and beyond their call of duty"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital Accidents & Emergency BT41 2RL

Posted by Sm22 (as a service user), 3 years ago

I took unwell and ended up in Antrim Emergency Department. The staff were excellent in getting me seen and treated. I was in agony and was given really good pain relief and attended for my scan. Whilst waiting for my scan, I was looked after by excellent doctors and nurses. Special thanks to Dr Raffo, Dr Kearney, Nurse Marvie, Nurse Emma, Sister Emeria and Sister Bronagh who all went beyond their call of duty to care for me and contacted my fiancé to inform him of my sudden sickness. Without the care and treatment from Antrim Emergency Department I would have been lost!
Thankyou so much for all of your help, love, care and treatment to me as a patient! You’re doing a great job in these tough times!

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Carissa McClarty

Facilitator for Patient and Client Experience, Nursing & User Experience,

NHSCT

Submitted on 12/01/2022 at 10:45

Published on Care Opinion at 10:48

Hi Sm22,
My name is Carissa McClarty. I am the facilitator for Patient and Client Experience within the trust.
I am so happy to hear about your positive experience during your time in Antrim Emergency Department and how well your pain was managed. Your kind comments will be passed on and I'm sure they will all be delighted.
Many thanks,
Carissa.

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