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"Exceptional help and support"

About: North Devon District Hospital / Fracture Clinic

(as the patient),

Exceptional help and support from Kelly on reception at fracture clinic today. My appointment was cancelled but once I explained my situation and need to be seen she went over and above to ensure I could be seen by someone. 

Heather the Senior Lead Orthopaedic Nurse was knowledgeable, incredibly kind and so helpful. 

A HUGE thank you for the care I received today.

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Responses

Response from Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/01/2022 at 11:37
Published on Care Opinion at 12:22


Dear whispery48,

Thank you for letting us know how helpful our Fracture Clinic staff were in resolving your appointment. I am so pleased that you were listened to and helped to get the care that you needed. We will pass this onto the members of staff named and to the rest of the department.

Thank you for taking the time to let us know your experience.

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