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Professional and empathetic

Posted By QueenNev

"Professional and empathetic"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as a service user),

Pamela & Angela explained what was going to happen at my dermatology minor op, and also post op care. They were really lovely and chatted away to distract me from the procedure. Very professional but also empathetic. Thanks ladies.

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Responses

Response from Pamela Reid, Surgical Skin Practitioner, Surgical Skin Team, NHS Forth Valley 3 years ago
Pamela Reid
Surgical Skin Practitioner, Surgical Skin Team,
NHS Forth Valley

Submitted on 18/01/2022 at 11:32
Published on Care Opinion at 11:32

Thank you for taking the time to leave feed back.

Angela and I do our very best to keep our patients distracted throughout their procedure as it helps to relax you and before you know it we are finished.

I hope you wound is healing well

Take care

Pamela

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