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Always professional and courteous

Posted By mercurycj56

"Always professional and courteous"

About: University Hospital Hairmyres / Outpatients Department

(as a service user),

I have regular weekly appointments with the liver nurses at Hairmyres hospital. The team are incredibly busy and always professional, courteous and friendly.I’d especially like to mention Aileen Divers, Katie Coyle, Morah Coates and Jackie Hay. I cannot thank them enough for everything they do for me every week.

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 07/01/2022 at 13:39
Published on Care Opinion at 13:39

picture of Jean MacDonald

Dear mercuryci56

I would like to thank you for sharing your feedback on Care Opinion about your visits to our Out Patient Department within University Hospital Hairmyres.

It will be my pleasure to share such positive feedback with the unit especially with Aileen Divers, Katie Coyle, Morah Coates and Jackie Hay.

Staff work extremely hard to provide exceptionally high standards of care and treatment, which shows in your story we are achieving.

Thank you again for taking the time to give such positive encouragement to the staff.

I wish you the best for your future.

Best wishes

Jean

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