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"Excellent service in difficult times "

About: Medway Maritime Hospital

I took my adult son to the urgent care department after visiting him and discovering he had sustained a head and hand injury playing football the previous evening .

He was reassured by a nice lady on reception that his visit was necessary. He was seen promptly and also X rayed .He received excellent advice on what to look out for the concussion and treatment and follow up for his fractured finger.

Covid restrictions were followed and he was there less than 2 hours.

It was such a relief to receive such rapid professional care at a time when services are under great pressure and scrutiny.

Thank-you

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Responses

Response from Medway Maritime Hospital 3 weeks ago
Medway Maritime Hospital
Submitted on 31/12/2021 at 09:06
Published on nhs.uk on 01/01/2022 at 09:33


Thank you for your lovely feedback which we will be delighted to share with the Emergency Department team.

We hope your son is recovering well from his injuries and wish him well.

kindest regards,

The Patient Experience Team

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