Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Fantastic Tinnitus support

Posted By Kernowbabe

"Fantastic Tinnitus support"

About: GPs in Kernow Royal Cornwall Hospital (Treliske) / Audiological medicine

(as a service user),

I am suffering from tinnitus which started suddenly last year. The support I have had from my GP and the Hearing Therapy department at Royal Cornwall Hospital Treliske has been fantastic. It was severely affecting my mental well-being and life, but with the specialist assistance from my Hearing Therapist I am now on the road to habituation and although I still have a way to go I am now able to cope and look forward again in life.

Thank you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust 3 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust

Submitted on 05/01/2022 at 12:15
Published on Care Opinion at 12:15

picture of Laura Fletcher

Dear Kernowbabe,

First of all, please accept my apologies for the delay in responding to your story - as you can appreciate, it has been an incredibly busy time for us here.

Thank you so much for sharing your wonderful treatment with us. I am glad you had such a positive experience with the Audiology Department here at Royal Cornwall Hospital, and I trust that you are recovering well.

I will pass on your lovely feedback to our Audiology Team and ensure that the appropriate staff are informed.

Kind regards and Happy New Year

Laura Fletcher

Patient Experience Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Clare Pitt, ENT and Audiology Service Manager, Audiology, Royal Cornwall Hospitals NHS Trust 3 years ago
Clare Pitt
ENT and Audiology Service Manager, Audiology,
Royal Cornwall Hospitals NHS Trust

Submitted on 10/01/2022 at 15:13
Published on Care Opinion at 16:09

Dear Kernowbabe

Thank you for taking the time to write such a lovely review of your experience with us. My name is Clare and I run the Audiology Department here at Royal Cornwall Hospitals trust. It is wonderful to hear such high praise for our Hearing Therapy team and that the assistance you are receiving is having such a positive impact on your life. Tinnitus can be so debilitating so to know you feel better able to cope is great.

I'll be sure to pass on your kind words to our Hearing Therapists.

Kind regards

Clare Pitt

Audiology Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k