"Noisy mobile MRI scan"

About: Glasgow Royal Infirmary / Imaging Glasgow Royal Infirmary Imaging Glasgow G4 0SF

Posted by Sjoy (as a service user), 3 years ago

Well I'd like to apologise to staff for being late!
It would be useful if the appointment letter included a map of the location of the MRI lorry car park as I couldn't find it straight away! (I had arrived 20mins early but I soon lost that time)
I ended up parking to back of hospital as the multi-storey car park was full.
Please can staff talk up - there's already a lot of background noise in lorry, plus the mask muffle factor.
Pity no mirror to see out of the scanner as it can be quite claustrophobic, and no tunes...

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Heather Richardson

Interim General Manager, Older People' Services,

NHS Greater Glasgow & Clyde

Submitted on 29/12/2021 at 15:58

Published on Care Opinion at 15:58

Dear Sjoy,
Thank you for posting your feedback on Care opinion.
I would be really keen to get your views on how we can make the attendance at the MRI van better including the content of the letter, maps and the signage we have.
Please feel free to contact me directly via email on Heather.Richardson2@ggc.scot.nhs.uk so that we can investigate the issues you described and explore any ideas for improvement that you may have.
Kind regards
Heather Richardson
Clinical Service Manager

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