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"Excellent communication in Orthopaedic ward"

About: Craigavon Area Hospital / Orthopaedics

(as a staff member posting for a patient/service user),

I was in hospital last week for an operation but it turned out someone needed emergency surgery and I was sent home and asked to come back this week. I completely understand things like this happened and the person that came in needed more help than I did. I suffered a tear in some of my shoulder muscles and managed to dislocate all of the tendons too. My operation should hopefully happen on Monday. Since being in hospital I have unfortunately developed gout in one off my hands and it has become quite uncomfortable and painful. They’re doing some X-rays for it but I find it difficult to adapt as I’m not use to being unable to manage. The nurses are excellent and the doctors too I’ve not one single complaint at all. All of their communication skills are excellent too. The ward is kept clean all of the time and the food is excellent. I really enjoyed my breakfast and lunch today. I feel safe in terms of COVID as the staff take a lot of precautions to ensure of this. I am a vulnerable person so I do really appreciate this.

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Responses

Response from Stephanie Doherty-Conway, Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 3 years ago
Stephanie Doherty-Conway
Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Orthopaedic ward sister

Submitted on 20/12/2021 at 17:37
Published on Care Opinion at 17:37


picture of Stephanie Doherty-Conway

Hi

Thank you for taking the time to share your experience on the Orthopaedic ward. It means so much to the entire team to get such positive feedback and encourages us to keep working hard through these difficult times.

Many Thanks

Stephanie Doherty

Ward Sister

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 years ago
Submitted on 21/12/2021 at 17:29
Published on Care Opinion at 17:29


Thank you for your positive feedback regarding the cleanliness of the ward and food, I have passed your comments to the Domestic Services and Catering Team

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