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"New number"

About: Haworth Medical Practice

Recieved text message saying new telephone number from 16 Dec. Deleted old and new number not available. Nowhere online can I find the old number. Thankfully it's not an emergency and able to walk to the practice, but shouldn't have to.

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Responses

Response from Haworth Medical Practice 3 years ago
Haworth Medical Practice
Submitted on 21/12/2021 at 09:07
Published on nhs.uk at 17:22


Dear Patient

thank you for your review. I am so very sorry that the new number you were given is not working. We have had some technical problems and were told that the new number would not be sorted until the 19th of January. However, we were also assured that all calls would be diverted to the old number and that patients would be able to get through. We now realize that this is not the case. The old number for Haworth medical Practice is 01535 642255.

We have logged a complaint with the telephone company and are waiting for a response. Once again I am so very sorry.

Kind Regards

Linda Thomas

Patient Experience Officer

Modality Partnership

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