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"I cannot thank AJ and Back on Track enough"

About: Back on Track (Hammersmith and Fulham IAPT)

(as a service user),

I self referred myself to Back on Track after struggling with anxiety for a while. The whole process was amazing and very fast. Everyone I spoke to was always polite and very pleasant.

I had weekly therapy sessions with AJ via Back on Track for the last few weeks, and cannot highly recommend this therapist enough. The amount of care, kindness, patience and empathy he showed really helped and finally allowed my mental health to return to normal after years of anxiety with his support and guidance.

I had previously had a negative experience with a different therapist prior to working with AJ and back on track, and was anxious going into the sessions. But he quickly reassured me and was so patient and caring every step of this journey and every session. He was extremely down to earth and made me look forwards to the weekly therapy sessions. He is the definition of great healthcare and I truly wish and believe all therapists and health care staff should be like him.

I hope AJ is recognised for the amazing work he is doing and how he is helping better peoples lives by transforming their mental health and helping the overcome the barrier of mental health. I am forever thankful and grateful for the things I have learned during the weekly sessions and forever grateful for how lucky I am. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

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Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust 4 weeks ago
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 24/12/2021 at 17:23
Published on Care Opinion at 17:23

Dear Notsoanxiousanymore,

Thank you for your kind and detailed feedback of your experience of therapy, we will be sure to pass this feedback on to AJ and the rest of the team. We are so pleased to hear how helpful therapy has been for you and we hope that others reading your story will be able to use this as motivation to access similar support. Wishing you all the best for the future,

Dr Natalie Vrahimides

Joint Clinical Lead / Consultant Clinical Psychologist

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