"I felt comfortable and confident"

I attended clinic E today and the truth of the matter I was absolutely terrified, my friend attended the clinic the week before and assured me it wasn’t as bad as I was apprehending, she told me the process and she couldn’t praise the staff she saw that day any more but especially Dr Alice who done her ultra sound and Nurse Kelsey who looked after her, I was hoping to meet these 2 today. From the minute I walked into clinic E I felt comfortable and confident I was being cared for from everyone I met (these staff really are a credit to the NHS) but to my surprise I met Kelsey when I was taken through for my ultra sound scan and she really was everything my friend told me plus more. Kelsey was looking after me while Dr Hendry done my ultrasound scan. The 2 of them were fabulous, Dr Hendry explained everything and told me very quickly what he could see and Kelsey held my hand, watched me  and knew exactly when to give my hand a squeeze to remind me she was there. I couldn’t of felt more important the care was second to none and we even had a few giggles in between. Please pass my sincerest thank you to all at clinic E, especially Mrs Fuller, Dr Hendry and Kelsey.