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"Disgusting"

About: Hollybrook Medical Centre

Had an appointment to speak about my infertility and 2 failed ivf cycles.

The doctor was so unsympathetic and rude!

He clearly stated ‘well some people just don’t conceive’

After 8 years of trying, you would have thought a doctor would have a heart! He was more interested in a scan that took place in 2020!

He finally said he will refer me back to gynaecology. Absolutely heartless and disgusting, as a woman trying to conceive for 8 years the last thing you would want to hear is ‘some people just don’t conceive’

I hope these calls are recorded so you can hear how wrongly I was spoken to!!

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Responses

Response from Hollybrook Medical Centre 2 years ago
Hollybrook Medical Centre
Submitted on 16/12/2021 at 14:30
Published on nhs.uk at 19:25


Thank you for your comments and feedback.

We're sorry to learn that you were dissatisifed with the service provided by one of our GPs. This feedback will be shared with the GP involved for learning and will support our customer service and patient centered care training.

Thank you for bringing this to our attention, should you wish to discuss this further please do not hesitate to contact us and ask to speak to myself, Operations Manager. Thank you.

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