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"Wishaw Early Pregnancy Assessment Triage"

About: University Hospital Wishaw / Maternity Care

(as a service user),

I am 6 weeks pregnant and started bleeding and cramping yesterday. Due to the EPAT being closed on a Sunday I phoned first thing Monday morning and finally got through to speak to a midwife at an hour and half later. 

I am sorry to say that the attitude of the midwife has left me upset and angry. There was no empathy or caring nature whatsoever. I am aware that I am most likely miscarrying and the member of staff did not offer any sympathies or concern for my well-being. They asked when my last period was and the date of my first positive test. I told them that I first got a positive HCG result 5 days before my period was due - again, I’m aware this was early but I had symptoms of pregnancy and was actively trying to get pregnant so was keen to find out.

The member of staff then asked me in a derogatory manner why I carried out the test on that date, implying that I shouldn’t have and it may have been incorrect. I advised them of my reasons why and assured them that I had tested regularly since then and my last positive result was 2 days ago. They then told me to watch and wait with the bleeding and do another test in a weeks time and to contact them with any issues. Again, I was aware that this would most likely be the advice given. However, not once did the member of staff show any concern given for my well-being or offer any support or reassurance.

6 weeks is very early in a pregnancy but that does not make it any less distressing when experiencing a miscarriage. This baby was very much wanted and my partner and I are devastated. I sincerely hope that the other staff at Wishaw Maternity are not desensitised and can offer their patients the appropriate support when experiencing pregnancy loss. 

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Responses

Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire 3 years ago
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire
Submitted on 20/12/2021 at 15:41
Published on Care Opinion at 15:41


Dear FKML5

Thank you for taking the time to post on care opinion at this sad and distressing time for you and your partner. I am so sorry to hear that your experience when engaging with our early pregnancy department was so negative. This should not have been the case; you should have been treated with care and compassion. I will raise this with the staff in the department.

Please accept my apology, do not hesitate to contact me if you wish to discuss any of your concerns further.

Kind Regards

Heather Weir

Senior Midwife Community and Outpatients

01698 361100 Ext 7226

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