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A true credit to the NHS

Posted By C Blades

"A true credit to the NHS"

About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17) University Hospital Monklands / Medical Assessment Unit

(as the patient),

I was admitted through A and E to Monkland University Hospital with suspected stroke like symptoms. After the initial assessment at A&E, I was transferred under the care of Dr. Chapman and team in ward 2. 

I am somewhat a nervous person who doesn't like hospitals ( but tell me someone who does) and was very quickly put to ease with the care and mannerism of the staff I  ward 2. 

I can categorically say these people are a true credit to the work that they do. Pleasant , welcoming,  consistent , compassionate does not even go near how they made me feel.

Thank you Dr. Chapman and team and especially to all the staff at ward 2.

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Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 3 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire

Submitted on 18/12/2021 at 15:02
Published on Care Opinion at 15:02

picture of Marjorie McGinty

Dear C Blades

Thank you for taking the time to tell us about your experience of care in University Hospital Monklands.

I am pleased to hear that you received excellent care and compassion from Dr Chapman and the staff of ward 2. The staff strive to deliver high standards of care and I am pleased you found this to be the case. I will be delighted to pass on your lovely feedback to the staff.

I hope that you are recovering well at home.

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