I attended the hospital late in the evening with my 21 month old son. I had been directed there by Dr on call but when I got there they were not there. There had been some confusion about what hospital I should have attended. A very kind porter called Eugene, helped me by contacting the bed manager who said to bring me and my son down to ED. Eugene chatted to my son and me, reassuring us both as I was very upset by everything. He made sure we got to the ED desk and checked in. We were then seen by a lovely nurse who trialed us and then an equally lovely and friendly Dr and nurse (Kenna?). They were really thorough and understood how tired both my son and I were as by this point it was around midnight. They were patient and caring and brought my son juice, a Teddy and then an ice lolly. They also offered me something to eat when they realised I was pregnant. They couldn't have been more attentive, despite ED being very busy and the obvious extra pressure of the pandemic. Thank you for such a wonderful service.
"Causeway ED and kind hospital staff"
About: Causeway Hospital / Accident & Emergency Causeway Hospital Accident & Emergency BT52 1HS
Posted by Bambi_mae (as ),
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