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"Poor Gynaecology support"

About: Aberdeen Royal Infirmary / Gynaecology Services BMI Albyn Hospital

(as the patient),

After 4 years of waiting for an appointment, the GP got me an emergency gynaecology appointment. The gynaecologist didn't give me any solutions.

After that, I went for treatment at Albyn hospital.  I was paying £200 and they were terrible with me. I was thinking that if I spoke to the senior staff they could find a solution to my problem, but nothing at all. I found the senior staff at Albyn to be terrible.

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Responses

Response from Karen Benton, Director of Clinical Services, BMI Albyn Hospital, BMI Healthcare (Scotland) 2 years ago
Karen Benton
Director of Clinical Services, BMI Albyn Hospital,
BMI Healthcare (Scotland)
Submitted on 17/01/2022 at 10:26
Published on Care Opinion at 10:47


Dear Joice

I am sorry that your experience at Albyn Hospital did not meet your expectations and that you did not receive the support that you required. I would like the opportunity to discuss this matter with you further and would invite you to either contact the hospital directly on 01224 595993 and ask to speak to the Director of Clinical Services or email the details to Youropinioncounts@bmihealthcare.co.uk.

Kind Regards

Karen

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Response from Lynne Smith, Unit Operational Manager, Women's Services, NHS Grampian 2 years ago
Lynne Smith
Unit Operational Manager, Women's Services,
NHS Grampian
Submitted on 24/01/2022 at 19:38
Published on Care Opinion at 19:38


Good evening,

I'm sorry that your appointment did not resolve your symptoms, if you continue to experience symptoms, please contact your GP who can re-refer for a further review or please contact 01224 554904 to discuss your concerns with the admin team who can give further advice on next steps.

Thanks.

Unit Operational Manager.

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