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"Long wait for covid booster"

About: Royal Victoria Hospital / Covid Vaccination Centre

(as a service user),

1hr 20mins to get a booster. I think the NHS needs investment. Lovely staff but the wait is a disgrace

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Responses

Response from KEVIN SMITH, Co-Ordinator, Covid Vaccinations / Testing, Belfast Health & Social Care Trust last month
We are preparing to make a change
KEVIN SMITH
Co-Ordinator, Covid Vaccinations / Testing,
Belfast Health & Social Care Trust
Submitted on 15/12/2021 at 16:21
Published on Care Opinion at 16:23


Hi bluedm99,

We apologise about the delay we are actively seeking ways to improve the waiting time for service users in a safe and appropriate way.

Kind Regards

Kevin

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Response from KEVIN SMITH, Co-Ordinator, Covid Vaccinations / Testing, Belfast Health & Social Care Trust last month
We have made a change
KEVIN SMITH
Co-Ordinator, Covid Vaccinations / Testing,
Belfast Health & Social Care Trust
Submitted on 30/12/2021 at 14:35
Published on Care Opinion at 16:36


Hi bluedm99,

We took into account your comment made whilst attending for your vaccination, we have put the following in place and it seems to we working quite well.

We have put additional vaccination stations in other areas of the centre with additional staff and the flow of the centre has now changed and seems to be working quite well,

Thank you for bringing this to our attention

Kind Regards

Kevin

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