Text size

Theme

Language

"Supportive Stoma Nurses"

About: University Hospital Monklands / Medical Oncology (Ward 16)

(as the patient),

I had emergency surgery when my bowel perforated last December secondary to chemo. It was a distressing time and it took a long time to have the perforation diagnosed in the hospital for many reasons which left me in the worst pain I have every experienced. When the surgeon spoke to me before the surgery he advised there was a small chance i would end up with a stoma bag. On waking in ICU it was the first thing I asked and I cried when the nurses confirmed I did have a stoma. 

I first met the stoma nurses when they appeared at the bottom of my bed in ICU and very gently explained that they were here to help me through this. They left me some supplies and assured me that by the time I left hospital I would be able to deal with it myself.

They were right. The stoma nurses supported me every step of they way during a horrible unplanned admission at Christmas time with a toddler at home. I had many leaks in hospital and the ward staff and stoma team helped clean me up numerous times and found a solution to the leaks eventually. I went home able to mostly care for it myself. 

The stoma nurses are the only health care providers who all through my cancer treatment and beyond I know will do everything they can to help. I  leave a message for them any time I need them and they without fail return the call and go above and beyond to come up with solutions. From face to face appointments to video calls telephone calls and to allowing me to collect new supplies to trial. 

I would not have gotten through this experience without them and would like their efforts to be noticed and commended.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 3 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire
Submitted on 16/12/2021 at 16:36
Published on Care Opinion at 16:36


picture of Marjorie McGinty

Dear Mum87

Thank you very much for taking the time to share your experience of services at University Hospital Monklands with us. I am sorry you had to have emergency surgery at what was already a distressing time for you with health problems.

As you describe it was a shock that you did have to have a stoma in the end. I am pleased to hear that from the first meeting in ICU you have found the stoma nurses to have been supportive, caring and helpful. This is the level of care we strive to achieve for every patient every day, I will gladly pass on your feedback to the stoma nurses and please be assured that their care of you is noticed and they will be commended for their care and support.

I hope you are doing better with your health and are able to enjoy Christmas at home this year with your son

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k