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A prompt and professional treatment from great staff

Posted By JimW

"A prompt and professional treatment from great staff"

About: Queen Margaret Hospital / Dermatology Queen Margaret Hospital / Plastic Surgery & Burns

(as the patient),

Following removal off a tumour from my leg I had plastic surgery and have attended the above unit weekly for the last 10 weeks or so. All of the nursing staff have been fantastic not just very competent and professional but really good company and during my visits and we have exchanged stories about our families and pets.

Today was my last visit and although I am delighted that my leg needs no further treatment I will miss the banter with all the team. In addition to the Nursing Team I have found Mr Waterstone and all of the medical staff both at Dunfermline and at Dundee to be great and have explained all aspects of my treatment as it progressed. This also applies to the Dermatology Team  that I initially saw when first diagnosed with cancer. So in conclusion, prompt and professional treatment from great staff in the middle of a pandemic. 

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Responses

Response from Lynn Coyne, Clinical Nurse Specialist, Plastic Surgery, Planned Care, NHS Fife 2 years ago
Lynn Coyne
Clinical Nurse Specialist, Plastic Surgery, Planned Care,
NHS Fife

Submitted on 10/12/2021 at 14:29
Published on Care Opinion at 14:29

Dear Jim W,

On behalf of the Plastic Surgery Nursing and Medical team, I would like to thank you for taking the time to provide us with such lovely feedback. I am sorry to read that you needed to come for dressings for so long, but I am glad that we made you experience so much more pleasant - we are partial to a bit of a chat!

I hope that your recovery has continued with no further issues.

Best wishes from us all for the Festive Season. Keep safe and warm.

Lynn Coyne

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Response from Fiona Mitchell, Senior Charge Nurse Fiona Mitchell, Dermatology QMH anf VHK, NHS Fife 2 years ago
Fiona Mitchell
Senior Charge Nurse Fiona Mitchell, Dermatology QMH anf VHK,
NHS Fife

Submitted on 15/12/2021 at 15:17
Published on Care Opinion at 15:17

Dear Jim W

Thank you so much for your feedback.

I am sorry to hear you attended dressings for a long period of time but pleased to hear you have been discharged now. I hope you continue to improve and your leg needs no further treatment.

I will share your feedback with the Dermatology team.

Many thanks

Fiona Mitchell SCN

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