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Excellent service

Posted By PSA warrior

"Excellent service"

About: Causeway Hospital / Radiology

(as a service user),

I had to go for a CT scan of my bladder.  This took place at the mobile unit  based in Causeway A&E car park.

I was greeted by a care assistant and a radiographer. The radiographer was called Simon, I cannot remember the care assistants name.

Both of these men went out of their way to help me, I have several health conditions and I kept moving during the scans. Nothing was too much trouble. 

Please pass on my thanks to them.

God bless

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Responses

Response from Matt Suddaby, Site Lead Radiographer - Causeway, Radiology Department, Northern HSC Trust 4 years ago
Matt Suddaby
Site Lead Radiographer - Causeway, Radiology Department,
Northern HSC Trust

Submitted on 08/12/2021 at 11:11
Published on Care Opinion at 15:56

picture of Matt Suddaby

Dear PSA Warrior,

My name is Matt Suddaby and I am the Site Lead Radiographer in Causeway Hospital. Thank you for taking the time to commend the care given to you by Simon and his colleague Ian on the day of your CT scan. I am delighted to hear that the experience you received on this day was a positive one. As members of staff we are always grateful to hear compliments, so I will ensure that both Simon and Ian hear of your positive experience.

I wish you all the very best with your care, and hope you have a wonderful Christmas.

Matt

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by PSA warrior (a service user)

Many thanks Matt, fior taking the time to reply.

Many thanks to your colleague, once again.

Thank you for your hard work and service during these difficult times.

Happy Christmas to you and your colleagues

God bless

Gail

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