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"Awaiting my operation"

About: Craigavon Area Hospital / Orthopaedics

(as a staff member posting for a patient/service user),

Everything has been alright here. I am currently awaiting surgery for a blocked bile duct. I have been waiting for the operation for 4 weeks now and hope that it will happen on Tuesday. The staff are all okay here on this ward, the nurses in particular are great. The Doctors are dead on too. They come round every morning and update you on the plan for your care and treatment so it is good they keep you well informed. The ward is always clean and the food is alright too I just don’t have much appetite for it at the minute as being in here for 4 weeks you get very well accustomed to the menu and there isn’t much variety. I do feel safe in terms of being protected against COVID-19 when in hospital as the staff test us every day. Everything overall has been good and I have no major complaints but it is just the waiting that is hard and being in hospital for 4 weeks feels like a long time too.

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Responses

Response from Stephanie Doherty-Conway, Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 3 years ago
Stephanie Doherty-Conway
Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Orthopaedic ward sister

Submitted on 15/12/2021 at 07:55
Published on Care Opinion at 07:55


picture of Stephanie Doherty-Conway

Hi

Thank you for taking the time to share your experience,

I will share the positive feedback with the staff. I can only apologies for the long wait for your surgery, I'm glad you felt safe while here on the ward.

Many Thanks

Stephanie Doherty

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 years ago
Submitted on 16/12/2021 at 12:25
Published on Care Opinion at 12:25


Thank you for your feedback regarding the food and cleanliness of the ward, I have passed your comments to the Catering Team and Domestic Services Manager.

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