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Care Opinion

Staff don't always get the credit they deserve

Posted By Sylvana

"Staff don't always get the credit they deserve"

About: General Surgery / Gardener Robb Day Procedure Unit (DPU)

(as a service user),

I had surgery in Belfast City Hospital.

From the minute I arrived at the hospital till I left the care I received was excellent special thanks to Dr Kennedy and his Theatre team to the nurse who looked after me Ursula who was kind professional and attentive she put me at ease immediately to the 2 ladies who brought me tea and toast nothing was to much bother to anyone 

The NHS and its staff dont always get the credit they deserve but we are all truely blessed to have the NHS and the amazing people who work in it 

Thank you to each and everyone who works in the NHS

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Responses

Response from Catriona McGarvey, Service Manager MIH/BCH Theatres, Recovery, DPU, MIH Theatres, DPU, BCH Theatres, Recovery/PACU and DPU, Belfast Health and Social Care Trust 2 years ago
Catriona McGarvey
Service Manager MIH/BCH Theatres, Recovery, DPU, MIH Theatres, DPU, BCH Theatres, Recovery/PACU and DPU,
Belfast Health and Social Care Trust

Submitted on 09/12/2021 at 14:53
Published on Care Opinion at 15:09

Hi Sylvana,

My name is Catriona McGarvey and I am the Interim Service Manager for MIH/BCH Day Procedure Unit, Theatres and DOS.

Thank you for taking the time to provide this lovely feedback. I'm really delighted to hear about your positive experience and I will ensure this is shared with the team and all involved in your care.

Kind Regards

Catriona

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