"Worst administration/practice staff ever"

GP's team of doctors is fine and this review is not about how they are providing treatment. Unfortunately, in a front of this practice there is GP registration team (practice team) - and this is different story which makes you want to do everything to avoid that GP - waiting times over 1 hour to move in a telephone queue just one space, or nobody answering the phone when you are first in the queue, rude staff or even ignoring your requests to anything which is important. It is easier to call 111 and get registration through them instead of the practice itself!