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Very pleasant staff

Story from nhs.uk

"Very pleasant staff"

About: Ealing Hospital

Landed up in A & E having been knocked off my bike by a car. I can’t thanks them enough. The doctor who examined me was very thorough, patient and took his time. From the Porter who wheeled me around, the nurses in the ward and the doctor. All fantastic. Thank you to all of them who are working under such stressful conditions at the moment

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Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust

Submitted on 29/11/2021 at 15:59
Published on Care Opinion at 15:59

Dear Sharon

Thank you for your feedback following your recent visit to A&E in Ealing Hospital.

I was very sorry to hear about the accident you were involved in that resulted in you having to attend A&E. I was pleased to hear that you were well looked after during your stay in hospital, and that the doctor and the nurses looking after you ensured you got the best care possible.

Your kind words will be shared with the A&E team, as it always helps the staff to hear that their efforts have been appreciated. Thanks again for your feedback and all the best with your recovery.

Kind regards

Peter Hare

Patient Services Manager

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