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My sister's recent admission

Posted By Perfectionontime

"My sister's recent admission"

About: Ninewells Hospital / Accident & Emergency Ninewells Hospital / Acute Medical Unit (AMU)

(as a relative),

My sister was admitted to A&E about midnight and after being assessed was transferred to AMU. The treatment by all the staff was second to none especially throughout this busy time of year and during Covid. All grades of staff were very courteous and respectful of my sister as it is a very frightening experience being rushed to hospital especially in the early hours. Ambulance crew were amazing too offering her loads of  reassurance and very pleasant. I would love to thank the nurses and doctors who attended to her needs in A&E and AMU for the exemplary work they diligently carry out under extreme circumstances. Well done to you all. God bless ❤️❤️❤️

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Responses

Response from Julie Greenlees, Clinical Care Group Manager, Unscheduled Medicine, NHS Tayside 2 years ago
Julie Greenlees
Clinical Care Group Manager, Unscheduled Medicine,
NHS Tayside

Submitted on 29/11/2021 at 09:14
Published on Care Opinion at 09:14

Hello there

Thank you so much for taking the time to post your feedback. It is indeed a busy time of year but we would always strive to ensure that our patients have the best experience possible. I am very pleased that this was clearly the case with your presentation to the Emergency Department and your admission to the Acute Medical Unit. I will make sure that your feedback is passed on to the two teams, which I am sure they will be delighted to receive.

I hope your sister is recovering well and thank you again for taking the time to provide us with your feedback.

Best Wishes

Julie Greenlees, Clinical Care Group Manager

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