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"Organised day surgery"

About: Forth Valley Royal Hospital / Dental

(as the patient),

Dental surgery within day surgery unit

A very organised department - every staff member was very helpful from the first contact with reception staff. Everything was explained very clearly and they had the time to listen despite being a very busy department

It was a very calm personable and reassuring atmosphere 

They were also able to provide follow up advice after discharge 

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Responses

Response from Mandy Clark, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 2 years ago
Mandy Clark
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 01/12/2021 at 08:54
Published on Care Opinion at 09:13


Dear julietsc68

Thank you for taking the time to provide feedback on your recent experience within day surgery.

I am delighted to hear you felt everything was explained clearly and the staff listened to you. I will pass on your lovely comments to the team.

Wishing you well in your recovery

Kind regards

Mandy

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