"Eases a bit of stress"

About: University Hospital Ayr / General Psychiatry (Mental Health) University Hospital Ayr General Psychiatry (Mental Health) Ayr KA6 6DX

Posted by roxybaby (as a service user), 3 years ago

I previously had written a bad review to bed status waiting times. I took the advice given and phoned the charge nurse Frank who listened and understood. My own CPN tries her hardest, only so much she can do but grateful that Frank seemed to listen and wishes to resolve my problem which I am grateful for as it eases a bit of stress

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Pamela Gibson

Patient Experience Facilitator, Nursing,

NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 08/12/2021 at 10:29

Published on Care Opinion at 10:29

Dear roxybaby,
Thank you for taking the time to post this update.
I am so glad that the advice that was provided was helpful to you and I will let Frank know that you are grateful for his input in trying to resolve your situation.
With warmest best wishes
Pam

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