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Treatment of bilateral frozen shoulders

Posted By Sainty

"Treatment of bilateral frozen shoulders"

About: Dr Gray's Hospital / Physiotherapy General Practices in Grampian

(as a service user),

Using Econsult I saw the practice-based physiotherapist Alan in Elgin in August 2021 for treatment of bilateral frozen shoulders. After a very thorough assessment he treated me with a steroid injection in my right shoulder. This led to significant improvement and I saw him again in November 2021 for the same treatment in my left shoulder. This has already – within three days – led to a significant improvement in that shoulder as well. This has made it possible to cancel a planned outpatient appointment with one of the Grampian orthopaedic consultants. 

I was hugely impressed by the digital access to the right practitioner at the right time, and by the treatment and professionalism of the advanced practitioner physiotherapist and would highly recommend him to others with similar concerns.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 2 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 23/11/2021 at 17:12
Published on Care Opinion at 17:12

picture of Kirsten Dickson

Dear Sainty,

Thank you for sharing your story with us.

I’m delighted to read your experience of using a practice based service has lead to an improvement in your health. It’s a great example of digital system working as it should with professional and caring staff making a difference.

I would love to be able to share your praise and kind words with the right staff and wondered if you could contact me confidentially with the name of the practice you visited? I can be contacted on kirsten.dickson@nhs.scot or by telephone/text on 07885720267.

Take care,

Kirsten

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Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 2 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 13/12/2021 at 16:30
Published on Care Opinion at 16:30

picture of Kirsten Dickson

Dear Sainty,

Thank you so much for emailing me with the practice details - it meant I was able to share your kind words directly with the staff there.

The Advanced Practitioner Physiotherapist has emailed to say he very much appreciates you getting in touch as it's always good to have positive feedback. He has shared your feedback with the wider team who he knows he couldn't do his job without the support of.

I hope your shoulders are still improving.

Kirsten

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