My first colonoscopy appointment was cancelled due to my temperature being too high, it was 37.7 degrees and I’d had a negative covid test and self isolated as per the instructions. I had taken the mediprep which is not pleasant. Despite questioning the decision I was refused the colonoscopy.
My second appointment was given, I did everything to the letter again and when I got my temperature taken it was exactly the same as the one previously, however this time I was told I could have the surgery and the temperature I should be turned away is 38 degrees. Needless to say I am very angry that I had to go through the whole mediprep preparation, self isolation etc twice for no reason. I am a full time working, single parent so organising this was difficult enough once, never mind twice.
The actual procedure went smoothly, the medical staff were fantastic. They explained everything in detail and answered and any questions I had. The two members of staff were lovely in the room with the surgeon. Genuine and caring is the only way I can describe them.
My first experience was one of frustration which should never have happened, however the second experience was excellent and I can only thank the staff for the excellent care I received.
About: Forth Valley Royal Hospital / Endoscopy and day care Forth Valley Royal Hospital Endoscopy and day care FK5 4WR
Posted by Weexx88 (as ),