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"Staff in Emergency Department"

About: Borders General Hospital / Accident & Emergency

(as a relative),

My mother was admitted to ED following a suspected heart attack at home. After a while in the department, her condition suddenly deteriorated and she died.  I was so impressed by the professionalism and compassion shown to both her and me at this time, by both medical and nursing staff. I was also impressed by their fast action once they recognised how ill she was and the speed with which medication was prescribed and administered to ensure she was comfortable and peaceful at the end.

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Responses

Response from Alison Forster, Interim Clinical Nurse Manager, NHS Borders 2 years ago
Alison Forster
Interim Clinical Nurse Manager,
NHS Borders
Submitted on 30/11/2021 at 08:21
Published on Care Opinion at 08:21


Dear Janne

Thank you for taking the time to post your response regarding your recent experience in our Emergency Department. May I pass on my sincere condolence after the recent passing of your mum. For you to have taken the time to share your experience at what can only be described as a very difficult period in your life I appreciate that. I will share your very kind words with the staff in the department.

Kind regards

ali

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