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Care Opinion

Caring and friendly staff

Posted By L-Smiley

"Caring and friendly staff"

About: Nottingham University Hospitals NHS Trust - City Campus / General medicine

(as a service user),

I was attended to promptly and treated well by caring staff who were friendly and explained everything that was happening as it went along, and the reason for it. Rachel fitted a cannula for the infusions very professionally, and removed it afterwards painlessly. Caterina checked that I was OK at each stage during the procedure, and made sure that I was covered to maintain my modesty when I had to lower my trousers. I was very happy with how the whole appointment went.

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Responses

Response from Nottingham University Hospitals NHS Trust 2 years ago
Nottingham University Hospitals NHS Trust

Submitted on 22/11/2021 at 16:52
Published on Care Opinion at 16:52

Thank you for this very kind feedback for the staff that treated you. I would really love to share this feedback with the staff members you have mentioned in your comment and the wider team. Please could you get in touch to let us know which department you attended for your infusion by emailing QMCPET@nuh.nhs.uk so that we can take some details from you.

Kind regards

Anthony Harbottle
Patient Experience Officer

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