This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My care at north Devon district hospital

Posted By valkyrie2004

"My care at north Devon district hospital"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Intensive & Critical Care Unit North Devon District Hospital / Paediatrics

(as the patient),

In  October 2021 I overdosed in an attempt to end my life,  and was found  by a woman named Gaynor who phoned emergency services and stayed with me for hours.  

I was taken to North Devon District Hospital by ambulance and in the first room I was in all the nurses were incredibly kind to me and gave me the appropriate care, and eventually I was moved to what I think was the icu where I spent my first night. The nurses and doctor there were so kind to me, and I felt safe in their care. 
The next day I was moved into the Caroline Thorpe Ward which is where I was until I was discharged later in October. All of the nurses who cared for me while I was there showed exemplary levels of kindness and compassion to the extent that they made what was a horrible time for me slightly less horrible.

I am so grateful to everyone at nddh (and Gaynor).  Words cannot describe how thankful I am for your kindness.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 17/11/2021 at 16:10
Published on Care Opinion on 18/11/2021 at 09:11

Hi Valkyrie2004,

Thank you for taking the time to write to us with your lovely feedback from your recent attendance to the Emergency Department. We are pleased to hear of the positive impact staff had on your stay. I will ensure your feedback is shared within the team.

Kind regards

Sophie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Richard Todd, RSCN Caroline Thorpe Ward (Northern Services), Caroline Thorpe Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Richard Todd
RSCN Caroline Thorpe Ward (Northern Services), Caroline Thorpe Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/11/2021 at 08:31
Published on Care Opinion at 09:11

Hi Valkyrie2004,

It is good to hear from you and wonderful to hear that you were treated and cared for in a way that had such a positive impact on you at a time when you needed it so much.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jackie West, Clinical Educator (Northern Services), ICU (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Jackie West
Clinical Educator (Northern Services), ICU (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/11/2021 at 12:54
Published on Care Opinion at 12:54

Hi Valkyrie2004,

Thank you so much for taking the time to share your experiences during your stay in ICU here at North Devon.

We are really pleased to hear that you are doing well and it is lovely to know that the team made you feel safe and cared for during your time with us.

I will make sure that your kind words and thoughts are shared amongst the team here.

Take Care,

Jackie.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k