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"Bad experience "

About: Bodey Medical Centre

Your Review: I have been with the Bodey Medical centre for years now, and this the first time I’m wanting to complain due to really bad and unhelpful service. I have found some locum doctors are extremely unprofessional and know nothing about health, it seems as if he have no time or patience to speak to the patient. He have no knowledge of his profession, he did not even want to investigate the cause of my pain just because I have depression that does not give him the right to wipe all other possibilities, I don’t want to discuss my personal life with no one I went to discuss my physical health problem not my mental health problem, I was in the wrong place with wrong doctor, meaning that I have to wait to have another appointment with our previous doctors who’s used to treat us with dignity, he did not even took time to see where I have the pain, I was not able to walk for three months and my pain pain get worse with time and he did not even refer me to X-ray, our practice used to be the best practice ever with old doctors but with them retiring the practice are run but most of the time by locum Gp who are not caring of their patients I am very disappointed and sad, I will not visit the practice again as I don’t want to feel worthless again, as a patient I need the right to have blood test to see whether I have arthritis, as a patient I have the right to X-ray to see any sign of diforming of the bones, having depression and other illnesses does not give an excuse for not having other illness I wish and hope our practice run by loving GP like olden time. Thank you

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Responses

Response from Bodey Medical Centre 3 years ago
Bodey Medical Centre
Submitted on 18/11/2021 at 10:43
Published on nhs.uk at 16:16


Dear Sano,

We are sorry that your experience at the practice has not met your expectations and apologise if you felt the GP did not provide you with the correct treatment plan. Please could you contact the practice manager (Toni Johnson) so that your concerns can be investigated fully, and your issued addressed with the GP you consulted with.

Kind Regards

Bodey Medical Centre

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