Text size

Theme

Language

"Inadequate"

About: Trent Pts

Avoided this as I don't like to do negative reviews & feel staff are no doubt over worked, under resourced etc. But when you are feeling vulnerable, its the opposite of what you need for recovery. Main focus is on questionnaires/depression & anxiety scores. Local mental health organisations (when I asked them for any support available) asked which counselling services I'd used, said that they have a poor reputation. I'm trying to save up to return to private counselling, which is the difference between night and day.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Trent Pts 3 years ago
Trent Pts
Submitted on 06/12/2021 at 10:35
Published on nhs.uk on 07/12/2021 at 10:28


It is true that Primary Care talking therapy involves using psychological measures that can look at the severity of symptoms as routine, but these should be part of treatment and not the main focus. As such I am sorry that you have not had the experience with us we would expect, can I ask you to please contact me on our office number [01332 265659], so we can discuss and review your case and look at how we can possibly improve your experience?

Many Thanks.

[Darren Warren - Clinical Service Manager]

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k