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"How long I have waited for treatment"

About: Clatterbridge Hospital / Pain Management The Walton Centre NHS Foundation Trust / Neurosurgery

(as a service user),

In February 2019 I went to clatterbridge for an MRI scan because of chronic back pain, in August of the same year I had an appointment with a surgeon at the Walton Centre because the scan showed stenosis of my spinal  canals and to misplaced discs,we discussed surgery but that is a last resort for me because I am afraid off surgery. We decided to try treatment at the pain clinic, eventually in February 2021 I went for an assessment and in July went for an diagnostic treatment which was successful but only lasted for about a week, (which was normal) I was told that I should have my treatment quite soon as the outcome would be better.

4months later I am still waiting  I am in severe pain and my life is only hold because of it!  I know covid has a lot to answer for but it's certainly wasn't around in 2019.

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Responses

Response from The Walton Centre NHS Foundation Trust 3 years ago
The Walton Centre NHS Foundation Trust
Submitted on 02/02/2022 at 09:01
Published on nhs.uk at 10:41


Thank you for taking the time to provde feedback on the services we provide. We were sorry to read of your experiences and the difficulties you have encountered. We were sorry to hear that you are still experiencing extreme pain and if we can help you further please contact our team at patientexperienceteam@thewaltoncentre.nhs.uk who will be able to advise and support you further.

With kind regards

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Jacpk54 (a service user)

Thank you for your reply, I didn't mention in my response that it is Clatterbridge pain clinic I have waited so long for treatment from (sorry).I did have an appointment for early February with a pre op covid tes, but as I had covid in January l was told I would have to cancel because it has to be 49 days after covid before hospital admission. I have a new appointment in March so really hope that goes ahead as I feel I have really been let down by NHS and my life is worth nothing at the moment.

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