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"Noise at night on ward"

About: Craigavon Area Hospital / 1 South Medical Craigavon Area Hospital / Outpatients Department (OPD)

(as a staff member posting for a patient/service user),

I attended outpatients for an appointment and they decided to keep me in. The doctor explained everything to me and I felt comfortable being kept in. I was then moved to 1 south and the nurses are great. I get everything I ask for although it can get loud at night and it’s hard to sleep.

I spoke with the registered nurse and they said they will pass the message on to night staff to ensure bay door is closed to minimise noise.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 17/11/2021 at 15:56
Published on Care Opinion at 15:56


picture of Christine Armstrong

Dear Elsfk75 - thank you for providing this feedback. It is lovely to read that the have found the nurses to be great. I am sorry to read that you found it difficult to sleep because of the noise and I hope that by speaking to the nurse this improved for you

I hope you are recovering

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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