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"Helped me to feel at ease"

About: Ealing Hospital / Accident and emergency

(as a service user),

I was admitted after 5 days of vomiting with severe dehydration,  being deaf with hearing aids and alone due to covid I was very scared and nervous but the minute I was took through to the back the staff from the nurses to doctors made me feel at ease  and calm, and after a few drips/anti nausea and vitamins I was discharged home , I want to say a big thank you 

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Responses

Response from Peter Hare, Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
Peter Hare
Patients Services Manager,
London North West University Healthcare NHS Trust
Submitted on 08/11/2021 at 09:24
Published on Care Opinion at 09:24


Dear pyxisdy44

Thank you for posting your feedback following your recent visit to the A&E department at Ealing Hospital.

I was very pleased to read that the team treating you were also able to make sure you were well looked after during your stay. I will ensure that the A&E team in Ealing are made aware of your kind comments and thank you again for taking the time to share your experience with us.

I hope the treatment you received helped and that you have no made a full recovery from your sickness.

Kind regards

Peter Hare

Patient Services Manager

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