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"Obstetrics, poor communication from consultant"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

I attended maternity triage at the end of October with high blood pressure, headaches and feeling generally unwell.  Triage were fantastic and completed a blood pressure profile, CTG, bloods and commenced me on medication to control my blood pressure.  I was told to contact my community midwife the following day to request urgent consultant review. 

The following day I spoke to my community midwife, who requested consultant review.  As I am a nurse, I was able to monitor my own blood pressure and observations daily. My consultant was due to call me on 3 days later as part of the telephone obstetric clinic, I did not receive a call.

On Monday (4 days later) I had my routine midwifery appointment and was told that perhaps the consultant clinic ran over and that the consultant may call me in the next few days but to ensure I am not missed, I was added to todays obstetric consultant clinic for a call , which again, I have not received.  

Whilst I have been monitoring my own blood pressure, I feel that there has been a lack of care from my consultant  ( who at 34 weeks pregnant, I have yet to meet). I was told in June, that I will have a face to face appointment with my consultant at 35 weeks pregnant in order to discuss my request for C-Section- I as of yet have received no appointment for this either. I feel let down by my consultant and frustrated at the lack of communication, which is causing me undue stress and anxiety. I feel that I have been overlooked and that despite having a consultant led pregnancy, there has been no one leading my pregnancy care. 

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Responses

Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire 2 years ago
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire
Submitted on 09/11/2021 at 17:38
Published on Care Opinion at 17:38


Dear m's mum

I am so sorry to hear that you feel let down by your Consultant and this is causing you stress and anxiety at this stage in your pregnancy.

Are you able to contact myself or your community midwife so that we are able to put plans in place for you to have a Consultant appointment this week as a matter of urgency.

Warm Regards

Heather Weir

Senior Midwife Community and Outpatients

Tel: 01698 361100 Ext 7226

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