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"Very satisfied with thorough consultation"

About: North Devon District Hospital / Urology

(as the patient),

I arrived on time and was directed to the correct waiting area where I waited a further short time before seeing the Consultant Urologist at North Devon Hospital. He apologised for the wait but I thought it a reasonably short time. He looked at my case carefully and questioned me before making a physical examination.

He listened to my concerns and answered my questions clearly and advised as to what further action should be taken if the same problem re-occurred. He has since notified my GP of the consultation. I am very satisfied with his thoroughness and his advice given.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 05/11/2021 at 18:15
Published on Care Opinion at 18:17


picture of Paula Howells

Dear John Gy

Many thanks for taking the time and trouble to leave such lovely feedback. I am pleased you found your experience in the Urology clinic to be so positive. I will be sure to pass your feedback on to the team.

I wish you well for any further treatment you may need at NDDH.

Kind regards

Paula

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