"Wonderful efficient service"

I was reluctant to attend A+E with my wrist injury as I know how busy and under pressure everyone is at the moment. However I finally took advice of family and attended the Minor Injuries Unit at the Queen Elizabeth University Hospital. After being screened very efficiently at the A&E Door by one of the senior nurses, I was directed over to Minor Injuries.

I was warmly welcomed and booked in there by a very polite and kind receptionist. I was then called in by Andrew, the Emergency Nurse Practitioner, who provided excellent prompt care and following an X-Ray, was able to tell me I had indeed broken my wrist and arranged for me to be called by Orthopaedics the following day. Charlie, the healthcare assistant fitted me with a splint to wear until I heard from them. I was in and out of the hospital in under an hour - wonderful, efficient service! 

Yesterday morning, as promised by Andrew, I received the phone call from Orthopaedics to attend the Plaster Room that afternoon where I was reviewed, plaster applied and follow up appointment arranged again all in under an hour.

I cannot praise the staff highly enough for the level of care and attention I received during my visits.