"Kidney Removal"

About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY

Posted via nhs.uk 3 years ago

After my kidney removal I was and have been in agonising back pain. Even though I was referred to the Pain Management Dept, I have not heard from them until over 7 months later with an appointment in Dec 2021. Utterly disgraceful, uncaring and words cannot express my feelings.

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Medway Maritime Hospital

Submitted on 14/12/2021 at 07:15

Published on nhs.uk at 09:34

We are very sorry that you have had to wait longer than either you or we would like for an appointment to see our pain team. We are trying to ensure our patients can access services as quickly as possible, however there is often high demand following the pandemic.
If you have any problems going forward please contact our PALS team on medwayft.pals@nhs.net and they will be able to advise and assist you.
kindest regards,
The Patient Experience Team

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