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"Expert Podiatry Treatment"

About: Podiatry / Community Foot Protection Team

(as the patient),

I'm pleased to say that I have been treated expertly by two podiatrists, one an excellent podiatry student and the other a highly experienced expert podiatrist, both of whom gave me superb treatment and advice as their patient.

Olivia, a podiatry student from Ulster University practising at Belfast's Bradbury Health Centre, gained my confidence immediately with her warm, positive, confident manner.  My confidence in Olivia was confirmed when she did a neurological assessment of my feet, and I had no hesitation in agreeing to Olivia's supervising podiatrist Rachel's offer of having Olivia carry out nail cutting operations on my feet if - and only if - I agreed to this.  I appreciated Rachel's clear emphasis on my democratic freedom of choice here.

Olivia then proceeded to do nail cutting operations on both my vulnerable feet in a careful, successful way, supervised closely and supportively at every stage by Rachel, Olivia's supervisor.  I am particularly grateful for Rachel's wise, expert caution to to me to return immediately to using diabetic foot cream on my feet instead of the product I had been overusing on them previously.  I have done just this, with excellent results.

My sincere thanks to both these clinicians.

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Responses

Response from Wendy McLaughlin, Head of Podiatry Services, Podiatry, BHSCT 3 years ago
Wendy McLaughlin
Head of Podiatry Services, Podiatry,
BHSCT
Submitted on 01/11/2021 at 10:46
Published on Care Opinion at 11:29


I'd like to thank you for taking the time to send us your very positive and kind feedback on the experience you had with us. We always strive to ensure that everyone's experience is up to the high standards we set ourselves. I will ensure that the podiatrist and podiatry student are made aware of your feedback it will mean a lot to them. Many thanks and I wish you all the best in the future.

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