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Excellent care

Posted By Dimlel

"Excellent care"

About: University Hospital Wishaw / Ophthalmology

(as a service user),

I wanted to send my thanks and appreciation to the excellent team at Opthalmology Outpatients at University Hospital Wishaw. I attended with an acute problem and reception, nursing and medical staff all treated me with respect and dignity and were reassuring throughout. I especially enjoyed the banter from the nursing team puting me at ease and special thanks to Dr Lyle for fitting me in and his lovely manner and thoroughness.

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 01/11/2021 at 15:10
Published on Care Opinion at 15:10

picture of Lesley Mallon

Dear Dimlel

Many thanks for taking the time to share your experience of being treated by the ophthalmology team at University Hospital Wishaw. It is lovely to hear that you thought the care you received from the whole team, from start to finish, was excellent.

I will share this post directly with the team and I am sure they will be delighted to read of your appreciation.

Kind regards.

Lesley

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