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"Brilliant nursing staff but a bit too noisy"

About: Stepping Hill Hospital / General surgery

(as a service user),

Brilliant nursing staff can't complain.

Doctors come every day explain the information good. 

Nursing staff talking between each other at night disturbs patients sleep. 

Food is fine, hot enough when it should be hot. Not much choice for breakfast.

Quite happy with the treatment no complaints other than the noise mainly at night on D6.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 3 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 31/10/2021 at 12:21
Published on Care Opinion at 12:21


Hello,

Thank you for sharing your feedback with us here at Stockport Hospital. I am happy to see that you were pleased with the care you received and the information provided was clear.

Noise at night can be an issue so in response, we are installing sound ears on the wards to alert staff when it gets too noise. We hope this will help improve this concern.

Kind regards,

Aoife Isherwood.

Patient Experience Facilitator.

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