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"Brilliant ECDC service and fantastic treatment."

About: Victoria Hospital / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

I was recently referred to the Early Cancer Diagnostic Centre by my GP. When I was told this was a rapid service to hopefully rule out a sinister cause for my symptoms. I was amazed at just how quickly I had my investigations and received my results. From when my GP referred me, I had an initial consultation with Katie, the clinical nurse specialist, I had been for my CT scan and I had received my results all in under 2 weeks!! 

The whole team were just brilliant. They were sharp and on the ball. They were very polite, professional and I was very well treated by everyone. I was delighted that my scan was clear and with it all happening as quickly as it did that really helped to keep myself and my family at ease while we were waiting for my investigations. 

I couldn't be any happier with how I was treated. How can you improve on perfection? A big thanks to everyone involved!

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Responses

Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 2 years ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife
Submitted on 28/10/2021 at 17:26
Published on Care Opinion at 17:26


Dear ECDC

Thank you for taking the time to provide us with such amazing feedback. We recognise being referred into our service to rule out a cancer is a very worrying time. We are therefore happy to learn that within 2 weeks you knew the symtoms you experienced were not from a sinsiter cause. The team will be really uplifted by your feedback as it is our aim to ensure all patients understand what is happening and when. In addition it is important we provide support and care to you and your family whilst waiting for the results of your investigations.

We are delighted you and your family were reassurred of the outcome. I will pass on your kind words of thanks to the team.

Warm Wishes

Murdina

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