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Positive experience

Posted By vegarf68

"Positive experience"

About: Craigavon Area Hospital / 4 South

(as a staff member posting for a patient/service user),

A very positive experience.  The attention I got was very good

-Communication was quite good and I always felt able to ask a question

-Sometimes I felt maybe some staff didn't have much time for me but I realise they are very busy yet they often seemed in a rush with me

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 09/11/2021 at 17:40
Published on Care Opinion at 17:40

picture of Christine Armstrong

Dear vegarf68 - thank you so much for this feedback, it is great to read that you have had such a positive experience. I am sorry that you felt that the staff didn't have much time for you, I know that this would not have been their intention and thank you for your understanding of this. We will share your comments with the staff

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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