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"A very pleasant experience at ED"

About: Borders General Hospital / Accident & Emergency

(as the patient),

I self presented at ED just this evening, and my experience was next to none. I was looked after my a young doctor called Jordan, and his approach, care and reassurance should not go unrecognised. A very pleasant experience which made a difficult time that little easier.

Thank you 

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Responses

Response from Lesley Anderson, Senior Charge Nurse, Emergency Department, NHS Borders 2 years ago
Lesley Anderson
Senior Charge Nurse, Emergency Department,
NHS Borders
Submitted on 03/11/2021 at 08:48
Published on Care Opinion at 08:48


Dear 1514, thanks so much for taking the time to use Care Opinion. I'm sorry you had the misfortune to have to attend ED but I'm delighted your experience was a positive one during a difficult time for you. I'll pass on your thanks to the Dr involved. I hope you are on the way to a full recovery and thanks again for your positive feedback.

King Regards

Lesley Anderson

Senior Charge Nurse, Emergency Dept, Borders General Hospital.

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